Privacy Policy

Your privacy matters - Learn how we protect your personal information

Last Updated: January 1, 2024

Introduction

At Doomforge Xon Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

Information We Collect

Personal Information
  • Name and contact details
  • Email address and phone number
  • Billing and payment information
  • Government-issued identification
Usage Information
  • Website usage and preferences
  • Device and browser information
  • IP address and location data
  • Cookies and tracking technologies

How We Use Your Information

Reservations & Services

Process bookings, manage reservations, and provide hotel services

Communication

Send confirmations, updates, and promotional materials

Improvement

Analyze usage patterns and improve our services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in our operations
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for other purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • SSL/TLS encryption for data transmission
  • Secure payment processing systems
  • Regular security audits and updates
  • Access controls and employee training
  • Data backup and recovery procedures
Your Data is Protected

Industry-standard security measures

Your Rights and Choices

Access & Portability

Request access to your personal data and receive a copy in a portable format

Correction

Request correction of inaccurate or incomplete personal information

Deletion

Request deletion of your personal data under certain circumstances

Opt-Out

Opt out of marketing communications and data processing activities

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

Cookie Type Purpose Duration
Essential Required for website functionality Session/Persistent
Analytics Help us understand website usage Up to 2 years
Marketing Deliver personalized advertisements Up to 1 year
Preferences Remember your settings and choices Up to 1 year

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Factors affecting retention periods include:

  • Legal and regulatory requirements
  • Legitimate business purposes
  • Dispute resolution needs
  • Fraud prevention and security
  • Customer service requirements
  • Your consent to longer retention

International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Contact Us About Privacy

Privacy Officer

privacy@doomforgexon.info

(416) 555-0198

1847 Industrial Boulevard
Toronto, ON M5V 3A8, Canada

Need Help?

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please don't hesitate to contact us.

We aim to respond to all privacy inquiries within 30 days.
Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.